Privacy Policy

Effective Date: July 12, 2025

At The Launch Grid, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose information collected through our website www.thelaunchgrid.com ("Website") and any services provided.

By using our Website or services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. This includes:

a. Personal Information

When you register, book a call, fill out a form, or purchase a service, we may collect:

Full Name

Email Address

Phone Number

Billing Address

Business Information

Payment Information (processed via third-party provider)

b. Non-Personal Information

We may automatically collect:

IP address

Browser type

Operating system

Referring URLs

Pages visited

Time and date of access

2. How We Use Your Information

We use the collected information to:

Deliver our services and fulfill your requests

Send confirmations, invoices, and follow-up emails

Improve the user experience and Website functionality

Respond to inquiries and provide customer support

Send promotional messages (only with your consent)

Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties who help us operate our business, including:

Payment processors

Email marketing platforms

CRM tools (such as GoHighLevel)

Analytics services (e.g., Google Analytics)

All third parties are required to maintain confidentiality and follow data protection laws.

4. Cookies & Tracking Technologies

We use cookies to:

Understand user behavior

Improve performance and content

Track conversions and traffic sources

You can disable cookies in your browser settings, but doing so may limit functionality.

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request corrections or updates

Request deletion of your data

Object to certain uses of your data

Withdraw consent for marketing communications

To exercise your rights, email us at [email protected].

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our Website may contain links to external sites not controlled by The Launch Grid. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a new “Effective Date.” Your continued use of the Website after changes are posted constitutes your acceptance of the new policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: [email protected]
📍 Address: 1111B S Governors Ave STE 37215, Dover, DE 19904